Terms & Conditions
Terms & Conditions
Effective Date: 08/15/2024
Welcome to Qube d.o.o. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Introduction
Qube d.o.o. ("we," "us," or "our") operates the website https://portal.qubeit.co and provides web design, development, SEO, hosting, SaaS, and related services (collectively, "Services"). These Terms and Conditions govern your use of our Services.
2. Acceptance of Terms
By accessing or using our Services, you agree to comply with and be bound by these Terms and Conditions and any additional terms applicable to specific services.
3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
4. Services
We provide a range of services, including website design, development, SEO, hosting, and SaaS solutions. The specific terms of service for each product or service will be outlined in a separate agreement if applicable.
5. User Responsibilities
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, our Services by any third party.
6. Account Registration
To access certain features of our Services, you may be required to create an account. You must provide accurate and complete information during registration and keep your account information up-to-date.
7. Intellectual Property
All content, including but not limited to text, graphics, logos, and software, is the property of Qube d.o.o. and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written consent.
8. Payment Terms
Payment terms for our Services will be outlined in a separate agreement. Failure to pay for the Services in accordance with the agreed terms may result in the suspension or termination of your access to the Services.
9. Client Responsibility and Charges for Abandoned Projects
If a client initiates a project with Qube d.o.o. and subsequently fails to provide necessary information, materials, or feedback required to complete the project, or ceases communication without notice for a period exceeding 14 days, we reserve the right to charge for the work completed up until the point of abandonment. This charge will be calculated based on the progress made and the time and resources dedicated to the project. Additionally, any non-refundable down payments previously made will be retained.
10. Waiver of Right to Withdrawal and Payment Terms
By engaging Qube d.o.o. for services, you agree to the following terms regarding payments and withdrawals:
- Waiver of Right to Withdrawal: You acknowledge that once a service has been initiated, you waive your right to withdraw from the contract. Due to the nature of our services, which commence immediately upon project initiation, cancellations or withdrawal requests after the start of a service will not be honored under any circumstances.
- 35% Non-Refundable Down Payment: For all development, marketing, and related services, a 35% non-refundable down payment must be paid upfront before any work begins. This down payment secures the commencement of work and covers initial project costs.
- Escrow Option: Alternatively, you may choose to deposit 100% of the project funds into an escrow account on Escrow.com. The use of escrow services must be pre-approved by us, and all escrow-related fees and charges, including any transaction fees, are the sole responsibility of the Client. Funds will be released upon satisfactory project completion as per the terms outlined in the escrow agreement.
- Taxes and Fees: The Client is responsible for covering all applicable taxes, duties, and fees associated with the services provided by Qube d.o.o., including, but not limited to, any taxes related to the payment, escrow service fees, and any other transactional fees.
11. Termination
We reserve the right to terminate or suspend your access to our Services at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our interests or another user.
12. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the fullest extent permitted by law, Qube d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of our Services.
14. Indemnification
You agree to indemnify and hold harmless Qube d.o.o., its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees and costs, arising out of or in any way connected with your use of the Services.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law principles.
16. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services following the posting of changes constitutes your acceptance of those changes.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us at gdpr@qubeit.co.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.